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Refunds / Returns / Exchanges

Integrity & Honor Is Most Important...

 

As proud descendants of the mighty Vikings, we understand the importance of honor and integrity at StayViking. If for any reason you are not satisfied with your purchase of our handcrafted Viking jewellery, you may return or exchange your item(s) within 30 days of the original purchase date.

 

Requirements:

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All returns and exchanges must be in their original, unused condition and include the original packaging and tags. 

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How To Request A Return / Exchange?

 

To request a return or exchange, please contact us by clicking here, with your order number and the reason for your request. We will provide you with instructions on how to return or exchange your item(s).

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Can I Claim A Refund?

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In the event that an item arrives damaged or defective, we will provide a replacement or issue a full refund, including any applicable shipping costs.

 

Refunds will be processed within 30 days of receipt of the returned item(s) and will be issued to the original payment method. You will be notified once the refund has been issued.

 

We hope that our Viking jewelry brings you pride and honor. If you have any further questions, please don't hesitate to contact us. Valhalla awaits!

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I have more questions, what do I do?

 

If you have any unanswered questions about our handcrafted Norse jewelry or our company, we encourage you to check out our FAQ section. Our team has compiled a list of common questions and answers that may help address any concerns you may have.

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However, if you do not find the information you are looking for, please don't hesitate to reach out to us by clicking here. Our team of skilled craftsmen is dedicated to providing the best possible service to our customers. Whether you have a question about an existing order or are interested in placing a custom request, we are here to help.

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